Privacy Policy Sway Social Pty Ltd

Effective Date: January 1, 2025

1. Introduction

• Welcome to Moretonbayhighlights.com.au. We are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
• By using our website(s) and services, you consent to the practices described in this policy.

2. Collection of Personal Information

• Types of information we collect:
  • Contact Information: Name, email address, phone number, physical address (for billing, service delivery).
  • Payment Information: Billing details (processed securely by third-party payment gateways like Stripe/PayPal; we do not store full credit card numbers on our servers).
  • Account Information: Username, password (encrypted), course progress.
  • Business Information: Business name, ABN, industry, website, Google My Business details (for GMB Build/Growth Plan services or directory listings).
  • Communications: Records of your interactions with us (emails, chat, support tickets).
  • Usage Data: Information about how you interact with our websites (IP address, browser type, device information, pages visited, time spent). Collected via cookies, analytics tools (e.g., Google Analytics).
• How we collect information:
  • Directly from you when you:
    • Purchase our course (“The Search Everywhere Starter™”).
    • Sign up for our “Side Kick GMB Build” or “Growth Plan” services.
    • Create an account on our platform or directory.
    • Subscribe to our newsletter or opt-in to a lead magnet (e.g., the 20-day plan).
    • Submit a business listing on moretonbayhighlights.com.au.
    • Contact us for support or inquiries.
  • Automatically when you use our websites (e.g., through cookies, web beacons, analytics).
  • From third parties (e.g., if you come via an affiliate, they may provide your name/email for tracking purposes, or publicly available information for directory listings).

3. Use of Personal Information

• Primary Purposes:
  • To provide our services (e.g., deliver course content, perform GMB Builds, manage directory listings, courses, GMB Build, directory listing, partner program).
  • To process transactions and send order confirmations.
  • To communicate with you about your account, services, and updates.
  • To send marketing and promotional communications (if you have opted in).
  • To improve our websites, products, and services (e.g., through analytics).
  • To customize your experience on our sites.
• Specific Uses for Directory (moretonbayhighlights.com.au):
  • To display publicly available business information as part of the directory listings.
  • To contact businesses regarding their listings or promotional opportunities.
• Specific Uses for Partners:
  • To manage your affiliate or referral account.
  • To track and pay commissions.
  • To provide partner resources and support.

4. Disclosure of Personal Information

• We may disclose your personal information to:
  • Third-party service providers: Companies that help us operate our business (e.g., payment processors like Stripe/PayPal, email marketing platforms like Beehiiv, Mailchimp, website hosting providers, analytics providers, Google Analytics, WordPress plugins required to run the business). These providers are typically bound by privacy obligations.
  • Partners/Affiliates: To track referrals and commissions (limited data like name/email/purchase ID, not sensitive financial details).
  • Professional advisors: Lawyers, accountants, business consultants.
  • Law enforcement/Regulatory bodies: If legally required or to protect our rights/safety.
  • In the event of a business sale/merger: To the acquiring entity.
• We will not sell, rent, or lease your personal information to third parties for their direct marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

• We use cookies and similar technologies (e.g., pixels, web beacons) to:
  • Improve website functionality.
  • Analyze website traffic and user behavior.
  • Personalize content.
  • Track affiliate referrals.
• You can manage cookie preferences through your browser settings. Blocking cookies may affect website functionality.

6. Data Security

• We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
• However, no method of transmission over the internet or electronic storage is 100% secure.

7. Accessing and Correcting Your Personal Information

• You have the right to request access to the personal information we hold about you.
• You can also request corrections to any inaccurate, incomplete, or out-of-date information.
• To make a request, please contact us using the details below. We may require proof of identity.

8. Marketing Communications

• If you have opted in, we may send you marketing communications about our products, services, and promotions.
• You can opt out of receiving these communications at any time by clicking the “unsubscribe” link in the email or by contacting us.

9. Links to Other Websites

• Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

• We may update this policy from time to time. The revised policy will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

11. Contact Us

• If you have any questions about this Privacy Policy or our privacy practices, or if you wish to make a complaint, please contact us at:
  • Email: content@pinleadstudio.com
  • Address: Georgina St Woody Point QLD 4019

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All Placeholders: Moretonbayhighlights.com.au, Pinlead Studio, Grow Your Contacts, Deborah’s Life, Bay Buzz, content@pinleadstudio.com, info@moretonbayhighlights.com.au, Georgina St, Woody Point 4019 Qld